Authors:Â Smita Mahadev Kagwade, Sujata Sunil Jamdade, Saniya Toufik Kokane, Trupti Suhas Manjare, Yashashri Chandrashekhar Joshi, Kartik Nikam
Abstract:Â Technical support through ticket control is an ERP system to make calls more efficient in hardware store .This System is a software application developed to manage most of the activities or tasks running in a hardware store .This system has divided into three main modules that are Ticket control , Enquiry And Stock management, Replacement and maintenance of various products. This application will provide features such as Call and Time management, stock management to control stock availability, staff information management to handle employee details, supplier information management for purchasing order and generate report
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