Authors: R. Naveen Kumar, Ms. Neha Bhosale
Abstract: The rapid expansion of e-commerce has significantly reshaped urban freight systems, bringing about both opportunities and challenges. While consumers enjoy the convenience of faster deliveries, the backend logistics have seen a dramatic increase in last-mile deliveries, fragmented supply chains, and increased traffic congestion. Urban areas, especially those with high population densities, are facing intensified pressure due to rising demand for delivery services. This paper investigates the multifaceted impact of e-commerce growth on urban freight, including infrastructure requirements, environmental concerns, operational inefficiencies, and evolving technological adaptations. It explores how stakeholders—from logistics providers to city planners—are rethinking traditional freight models to adapt to this digital revolution. The study also proposes sustainable strategies, such as consolidation centers, smart mobility technologies, and regulatory frameworks, aimed at improving the efficiency and environmental sustainability of urban freight systems.
Keywords: E-commerce, urban freight, last-mile delivery, smart logistics, traffic congestion, sustainability
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