Journal of Product Design, Quality Engineering & Technology

Author: Bhosale Vijaykumar Nagnath

Abstract: When you can identify and quantify hidden process defects, you can eliminate them and move those wasted dollars to the bottom line and to investment in new opportunities to grow your business. By knowing which factors affect your process outputs and cause problems, you can take the steps to improve them. Gaining and using that knowledge is the goal of Six Sigma. Like peeling an onion, Six Sigma uncovers the layers of process variables and defects that you need to understand and control to eliminate the wasted time, effort, and materials that add to your costs but don’t add value for your customers. It’s a problem-solving technology, but it’s also a management methodology that ties process improvement directly to lowered costs, improved customer satisfaction, and higher returns on your investment of time and money in your business. Six Sigma is far more than a “quality†fad. The proof Hundreds of companies are implementing Six Sigma as you are reading this book. They are lowering their costs, improving customer satisfaction, and increasing their profit. In other words, they are getting great results. Now you can as well! ain a high-level understanding of the tools methods and application of Six Sigma Learn the basic vocabulary of Six Sigma Understand the roles and responsibilities of Six Sigma practitioners. Identify the benefits of Six Sigma as a business improvement methodology.