Journal of Applied Business, Economics and Strategic Management ISSN: 3139-1664 (Online)

Authors: Dr. Chandra Sekhar Dash, Shilpa Dash

Abstract: Fundamental Interpersonal Relations Orientation (FIRO) is a theory of interpersonal relations, introduced by William Schutz in 1958. The theory is based on the belief that when people get together in a group, there are three main interpersonal needs they are looking to obtain – affection/openness, control and inclusion. Schutz developed a measuring instrument that contains six scales of nine-item questions, and this became version B (for "Behaviour"). This technique was created to measure how group members feel when it comes to inclusion, control, and affection/openness or to be able to get feedback from people in a group. The theory extended later on to a theory of personality. Lao Ryan, in 1977, later on, enabled people to measure their happiness derived out of the satisfaction of interactional needs. In our study, a group of business executives totaling 134, working in various settings in Delhi & National Capital Territory, were surveyed to identify the FIRO-B characteristics using the original questionnaire developed by William Schutz, covering the expressed and wanted behaviour in each of the social areas of inclusion, control and affection/ openness. The study's findings indicated that Indian managers, on average, have a moderate level of social interaction Index, moderate happiness index, and a high level of melancholic personality. According to Adler’s schema, they fall under the avoiding category with a very low % of the socially useful category. Schultz’s FIRO-B components include inclusion, control and affection. They fall into the category of loner, rebels and pessimists.